Refund policy

Return and Refund Policy

All of our shirts are made to order just for you, so we are not able to accept returns or exchanges, including for size. Not sure about sizing? Email us at info@bluegrassmetalcreations.com before ordering and we'll help you pick the right fit.

Defective or wrong items
If your order arrives damaged, defective, or is not what you ordered, we will make it right. Email us at bluegrassmetalcreations@gmail.com within 14 days of delivery with your order number and a photo of the issue. We will send a replacement or issue a refund, and we will cover any return shipping.

Refunds
Approved refunds are issued to your original payment method. Depending on your bank, it may take 5 to 10 business days to appear.

Cancellations
You may cancel your order within 24 hours of placing it for a full refund. Email us at bluegrassmetalcreations@gmail.com with your order number. After 24 hours, your shirt goes into production and the order can no longer be canceled.

Questions?
Email us at bluegrassmetalcreations@gmail.com.